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Welcome to Axiom Peptides UK. This Shipping Policy explains how orders placed through our website are processed, dispatched, and delivered.
By placing an order with Axiom Peptides UK, you acknowledge and agree to the terms outlined below.
1. ORDER PROCESSING
All orders placed through our website are subject to review and acceptance by Axiom Peptides UK.
Orders will only be processed once payment has been successfully received and processed.
We aim to process and dispatch accepted orders as promptly as reasonably possible. Processing times may vary depending on product availability, order volume, and other circumstances.
If there is an issue affecting the processing of your order, we may contact you using the contact information provided at checkout.
2. SHIPPING AND DELIVERY
We provide shipping for eligible research products ordered through our website.
Delivery times provided at the time of ordering are estimates only and are not guaranteed.
Actual delivery times may vary depending on the destination, courier or postal service, customs procedures, weather conditions, supply chain disruptions, and other circumstances outside our reasonable control.
Axiom Peptides UK is not responsible for delays caused by third-party delivery services, customs authorities, or events beyond our reasonable control.
3. SHIPPING ADDRESS
Customers are responsible for providing an accurate and complete shipping address when placing an order.
Please carefully check your:
- Full name
- Shipping address
- Postcode
- Contact information
- Any other required delivery details
Axiom Peptides UK cannot be held responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you realise that your shipping information is incorrect after placing an order, please contact us as soon as possible.
4. SHIPPING COSTS
Shipping charges are calculated and displayed during the checkout process where applicable.
Unless otherwise stated, product prices do not include shipping charges.
Additional costs may apply depending on the destination, including customs fees, import duties, taxes, or other processing charges.
Any applicable customs, import, tax, or additional delivery charges are the responsibility of the customer unless otherwise stated at checkout.
5. CUSTOMS, IMPORT DUTIES AND TAXES
Customers are responsible for ensuring that products ordered from Axiom Peptides UK are lawful to purchase, receive, possess, and use within their jurisdiction.
International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
Axiom Peptides UK does not control these charges or customs procedures and cannot guarantee that an order will pass through customs without delay or additional charges.
Customers are responsible for complying with all applicable local, national, and international laws and regulations relating to products ordered.
6. DELIVERY DELAYS
While we aim to ensure orders are dispatched promptly, delivery delays may occur due to circumstances outside our control, including:
- Postal or courier delays
- Customs inspections
- Weather conditions
- Supply chain disruptions
- Incorrect or incomplete delivery information
- Events outside our reasonable control
Such delays do not automatically qualify an order for a refund or replacement.
7. LOST OR DAMAGED ORDERS
If your order arrives damaged, contains incorrect products, or appears to have been lost during transit, please contact us as soon as possible.
For damaged or incorrect orders, we may request photographic evidence to assist with reviewing the issue.
Where appropriate, Axiom Peptides UK may offer a replacement or refund in accordance with our Terms of Service.
8. RESPONSIBILITY AFTER DISPATCH
Once an order has been dispatched, ownership and responsibility for the products transfers to the customer, as outlined in our Terms of Service.
Customers are responsible for ensuring that products are received, handled, stored, and used appropriately and in accordance with applicable laws and the intended research purposes of the products.
9. RESEARCH USE ONLY
All products supplied by Axiom Peptides UK are intended strictly for laboratory and scientific research purposes only.
Products are not intended for human or veterinary consumption, injection, therapeutic use, medical application, or diagnostic purposes.
Customers are responsible for ensuring that the products they order are appropriate and lawful for their intended research purposes.
10. CONTACT US
If you have any questions regarding shipping or delivery, please contact:
Axiom Peptides UK
Email: Info@axiomlabsuk.co.uk
We will be happy to assist with shipping-related enquiries and order information.
